FormFlow documentation

Step Conditional Logic

Step Conditional Logic shows or skips entire steps of a multi-step form based on the visitor's answers — so each person follows the path that fits them.

Available onProAgency

Documents version1.5.3

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What this does

On multi‑step forms, you can make whole steps appear or be skipped depending on earlier answers. A visitor who selects “Personal” skips the “Company details” step; a “Business” visitor sees it.

Why it exists: it creates smart, branching forms without building separate forms for each path.

Typical use cases

  • Skip billing steps for free options.
  • Branch a survey based on the audience.
  • Show a specialized step only to certain respondents.

How to use it

  1. Enable Step Conditional Logic on FormFlow → Features (Conditional Logics group).
  2. Build a multi‑step form (see Multi‑Step Overview).
  3. On a step, add a condition: watch a field, choose an operator and value, and set the step to show or skip.
  4. Choose whether all or any rules must match.
  5. Preview and walk through both paths.

Tips & Best Practices

  • Map the paths first. Sketch which answers lead to which steps before building.

  • Test every branch. Walk through each answer path in preview to confirm the right steps show.

  • Keep branches shallow. A few well‑chosen branches are easier to maintain than deep trees.

  • Combine with a review step (Data Summary) so users confirm the path they took.

Frequently Asked Questions

Is step conditional logic free?

No — it’s a Pro feature.

Does it require a multi‑step form?

Yes — it controls which steps show, so you need more than one step.

Can a step be skipped entirely?

Yes — set the step to skip when the condition matches.

Do skipped steps’ fields still submit?

Skipped steps aren’t shown; their fields aren’t part of the completed path.

How is this different from field logic?

Field logic shows/hides individual fields; step logic shows/skips whole steps.

Can I branch on multiple answers?

Yes — add multiple rules and choose all/any matching.

Multi-Step FormsMulti‑Step Forms — OverviewMulti-step forms break a long form into bite-sized steps, with smoother navigation, animations, progress indicators and save-and-continue.Conditional LogicField Conditional LogicField Conditional Logic shows or hides form fields based on what the visitor selects or types — so people only see the questions relevant to them.Conditional LogicButton Conditional LogicEnable, disable, show or hide the Submit and Next-step buttons based on field values, so visitors can only proceed when the right conditions are met.FieldsData SummaryThe Data Summary field shows a live, read-only recap of what the visitor has entered — so they can review their answers before submitting.